OFFICE OF THE GOVERNMENT CHIEF INFORMATION OFFICER (IRELAND)

Through my Master's programme, my teammates and I worked with the Office of the Government Chief Information Officer (OGCIO) of Ireland to propose solutions to digitalise certain official government processes. 

​

We presented our research and proposed solutions to selected Irish government officials through a presentation deck and an extensive report. My team was ultimately selected as one of three winning presentations.

​

For this project, the following was completed:

• Qualitative interviews

• Secondary research

• Establishing pain points

• Mapping customer journey experience

• Formulated solutions

• Created prototype to explain solutions